Before going further we have to understand about the term VoIP.
What is VOIP
VoIP, also known as Voice of Internet Protocol, is a term that all industries that use telecommunications at any level are going to be hearing more and more in the near future
It allows telephone calls to be made over computer networks like the Internet. VoIP converts analog voice signals into digital data packets and supports real-time, two-way transmission of conversations using Internet Protocol (IP).
Some of the most popular features include:.
- Voicemail to Email
- Automated Attendant
- Automated Live Failover
- Disaster Recovery
- Auto Day/Night Time Conditions
How does VOIP work?
A way is required to turn analog phone signals into digital signals that can be sent over the Internet.This function can either be included into the phone itself or in a separate box like an ATA (Advanced Technology Attachment)
Why use VOIP?
These are the reasons to use VOIP:-
In general phone service via VOIP costs less than equivalent service from traditional sources. This is largely a function of traditional phone services either being monopolies or government entities. There are also some cost savings due to using a single network to carry voice and data. This is especially true when users have existing under-utilized network capacity that they can use for VOIP without any additional costs.
2.More User-Friendly for Employees:- VOIP makes easy some things that are difficult to impossible with traditional phone networks.
- Incoming phone calls are automatically routed to your VOIP phone where ever you plug it into the network. Take your VOIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls.
- Call center agents using VOIP phones can easily work from anywhere with a good Internet connection.
3.More than two persons
On the phone line, only two persons can speak at a time. With VoIP, you can setup a conference with a whole team communicating in real time. VoIP compresses data packets during transmission, and this causes more data to be handled over the carrier. As a result, more calls can be handled on one access line.